A delegation from a large transport company in Kazakhstan visited our factory today to inspect the project of customised three-axle low-flatbed semi-trailers. For its special transport needs - large-size non-movable concrete module cargo transport, in-depth investigation. The visit fully demonstrated the production strength of LUYI factory, also showed the excellent professional knowledge and negotiation skills of our foreign trade salesmen, and moreover reflected the highly responsible working attitude of our company to think from the customer's point of view and provide the most suitable and affordable products for customers. The customer not only signed the customised three-axle low-flatbed semi-trailer purchasing contract, but also added an order for one Sitrak tractor of China National Heavy Duty Truck on the spot under the recommendation of our foreign trade manager, and the cooperation was successfully concluded.
In the welding workshop, the customer carefully checked the manufacturing process of the main beam. We use high-strength steel, the thickness of the base plate is 4mm, 10 pieces of 13mm leaf springs are used, and the main beam is made of Q355B low alloy high-strength structural steel, which ensures the load carrying capacity. In view of the immovability of the goods and the characteristics of lifting and loading, the engineer suggests using the whole welded gooseneck structure, which can meet the customer's transport needs and save the cost for the customer, the customer is very satisfied.
The steering system is the focus of this inspection. Because the road where the customer transported the goods is very narrow, so our engineers gave the customer very professional advice according to the customer's specific situation. After another field test, we finally decided to adopt the first and third axis steering programme, equipped with German imported steering cylinders and angle sensors. The test data shows that the programme can control the turning radius of the fleet at 7.5m, which fully meets the customer's needs on narrow roads.
Not only that, we also for Kazakhstan's harsh climatic environment, such as low temperature in winter, snowmelt corrosion, strong ultraviolet rays, etc., we in the whole vehicle surface polyurethane spraying process, can ensure that the normal use of the case does not fade; and we told the customer, the factory will be the whole vehicle will be weight test, electrical road test, and the whole vehicle of the marine wax spraying anticorrosive, when necessary, the whole vehicle with a tarpaulin, which not only ensure the quality of appearance, but also ensure long-term anticorrosive, which will also ensure the quality of the vehicle. This not only ensures the appearance quality, but also ensures the long-term anti-corrosion performance.
The customer was very satisfied, and confirmed to us once again whether it is a six-year warranty, we gave the customer a positive answer, and told the customer that not only that, we also have engineers through the video guide maintenance and parts within a year of the old for new after-sales service, the customer is very satisfied, that our after-sales service can make them feel very at ease.
Towards the end of the visit, the customer asked for a matching tractor. We recommended a Sitrak truck model, equipped with 550 hp, German MAN engine and SAIC transmission, which the customer immediately checked and test drove. After the test drive and parameter comparison, the customer placed an order for one additional tractor on the spot, and asked for simultaneous delivery with the semi-trailer.
Throughout the inspection process, the customer showed typical technical procurement characteristics: every parameter should be measured and verified, all materials should be checked for warranty, but the price is relatively tolerant. They particularly valued our success stories, which became one of the key factors contributing to the order. This cooperation not only signed a business, but also promoted the friendly communication between our company and the people of Kazakhstan, and laid a foundation for future cooperation.
